Warehouse Customer Service ExecutiveRM 2 000 - 2 300 per month
WAREHOUSE CUSTOMER SERVICE
Job Responsibilities:
1. To liaise and follow-up closely with customers on daily order, shipment and enquiries
2. To solve customer enquiries regarding any issues arise relating to the order
3. Ensure customer request and enquires are attended promptly
4. To liaise and work closely with the Warehouse Operations team regarding all job order and shipment arrangements
5. To liaise and follow-up with all 3rd party agent/ supplier (fumigator, transporter, surveyor, forwarder etc) for shipment arrangements as and when required
6. To assist on monthly billing & reporting and to ensure it is on time and accurate to date line
7. To check and compile all daily order/ tally sheet/ DO and any other documentation for Stock Inventory Report
8. To perform any other task as assigned by the Manager from time to time
Job Requirements:
1. At least 2 years of work experience in customer service related to Logistics/ Warehousing industry
2. Able to start work immediately
3. Strong leadership, analytical, communication, presentation, with hands-on approach
4. Computer literate with good working knowledge of Microsoft Office (Outlook, Word, especially Excel)
5. Knowledge in SQL software would be an added advantage
6. Good communication skills with proficiency in English and Bahasa Malaysia
7. Have access to a reliable means of transport
Package:
Basic: RM 2000 – 2300 (depending on years of experience in related industry)
+ EPF + SOCSO + Yearly Bonus
If interested, please email at lena.tan.macpack@gmail.com